Privacy policy

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Louie’s Cleaning & Restoration (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.louiesrestoration.com (the “Site”) or interact with our services.

We may collect the following types of information:

• Personal Information you provide directly
   
  • Name, email address, phone number, and address (e.g., when requesting a quote or scheduling services).
     
• Service-related Information
   
  • Details about your property or project when you request restoration or cleaning services.
     
• Automatically Collected Information
   
  • IP address, browser type, device information, and usage data collected through cookies, analytics tools, and similar technologies.
     
• Third-Party Information
   
  • If you contact us through social media, advertising platforms, or referral partners, we may collect information shared with us through those platforms.
     

We use your information to:

• Provide and manage our cleaning and restoration services.
   
• Respond to requests, quotes, and customer support inquiries.
   
• Improve our website, marketing, and service offerings.
   
• Send important updates, promotions, or service reminders (you may opt out at any time).
   
• Comply with legal, regulatory, or safety obligations.
   

We do not sell your personal information. We may share information with:

• Service providers and contractors (e.g., IT, marketing, payment processors) who help us operate our business.
   
• Legal authorities if required by law, court order, or to protect our rights and safety.
   
• Business transfers if we undergo a merger, acquisition, or sale of assets.
   

Our Site may use cookies and similar technologies to improve user experience, analyze traffic, and deliver targeted ads. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), including:

• The right to access and receive a copy of your personal data.
   
• The right to correct or delete your information.
   
• The right to opt out of marketing communications.
   
• The right to restrict or object to certain data uses.
   

To exercise these rights, contact us at: [Insert Email/Phone].

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission is completely secure.

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.